SERVICES
Shipping Information
​Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, related overhead and other items.
Most purchases, except those requiring delivery by freight carrier are shipped from our Distribution Center by UPS, FedEx or USPS to arrive in your home within seven business days of order receipt. In the event of a delay, we will notify you by email or mail. Items ordered together may not arrive in the same box.
Items delivered to U.S. Territories are shipped via Parcel Post. We use Parcel Post to ship to a PO Box,
We ship orders during standard business hours, Monday - Friday. All transit times are calculated in business days (Sat-Sun and Holidays do not apply). Orders received prior to 12:00 PST are usually processed the same business day. We do our best to ship all orders as soon as possible. Sometimes it might take 2-3 business days to ship your order.
​Order Cancellations
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We cannot guarantee that order cancellations made via email will be caught and cancelled. Telephoning us will insure the cancellation of your order and prevent unwanted charges and shipments.
Customers will be charged an additional $11 SHIPPING FEE for any refused or undelivered shipment due to customer's incorrect addressed entered on the order form which must reshipped. Any shipment that needs to be re-shipped will be charge at the same shipping charges that apply to the original order.